Landscape Supply - Industry Best Practice

The information supplied below is provided by the Landscape Supply Group (LSG). It consists of wholesale nurseries who are members of the Nursery & Garden Industry NSW & ACT (NGINA) and who supply the landscaping industry in NSW and ACT. The aim of this website is to communicate industry best practice to all nurseries supplying the landscaping industry in NSW and ACT.

The areas that we plan to cover include a number of policies and practices that are relevant to this sector of the industry.

The areas of "Delivery Service" and "Potting Up and Holding Fees" are the first to be addressed below. The following best practice information can be used in your Nursery business. We welcome any feedback on the following Industry Best Practices. Please contact us with feedback via the NGINA at

The guidance on Delivery Service and Potting Up and Holding Fees is derived from the practices and rates used by a prominent member of the Landscape Supply Group of nurseries. It can be expected that rates from other nurseries in this sector will vary based on their own situation but the principles that underpin the charges continue to apply and similar charges will be imposed.

  • Delivery Service

    Delivery costs for customers are based on the distance travelled by the truck, size of order and the extra time spent loading/unloading bigger trees (200 litres and over) and premium service <24hrs.

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  • Contracted Potting Up & Holding Fees

    The holding fee is a monthly fee that seeks to recover the additional plant maintenance costs and the cost of the lost opportunity to grow and sell another plant in the space allocated to the plant on hold.

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